What is the best way to ensure my child has a spot for HHYC 2023?

By registering as soon as registration opens! With our automated system, if a spot is available for your child’s group, you will be able to complete registration. 

Due to high demand in certain groups, spots are filled within 5 minutes of registration opening!

We truly wish we could accommodate every camper, but we are limited by campsite capacity. 

How many campers will be admitted for HHYC 2023?

220 campers will be admitted. 52- 4th, 5th, and 6th graders, 60- 7th & 8th graders, and 108- high schoolers (9th, 10th, 11th, & 12th grade). 

How many adults are on site? What is the camper-to-counselor ratio? 

There are multiple adults on site. The camper-to-counselor ratio is about 3.5 campers for every counselor and adult. 

Which age group(s) is there the most demand for?

6th grade – 10th grade typically receive the most registrations. Middle school is typically the toughest to register for.

What is the refund policy?

Please send us an email if you decide to cancel your child’s registration

100% refund until May 15th

50%  refund until June 15th

No refund after June 15th

Do you allow later drop off and/or early pick up?

Unfortunately, we do not allow later drop off or early pick up. All campers are expected to be dropped and picked up only on the time and date given

If we have multiple children to register, what strategy does HHYC recommend for registration?  

If you have multiple children to register, we recommend filling out the information for campers in grades 6-10 first. Once a child’s program selection is made (they are added to the cart), that child’s spot is held for 15 minutes while you can add other campers and complete payment. 

We recommend using the same account to register all siblings. Otherwise, you will have to fill in duplicate information (parent information, payment information, etc). Also, parents tend to forget their login information when registering with multiple accounts. 

If you do use separate accounts to register siblings, you must remember which account each one is registered from. 

We cannot ensure each sibling will get a spot in camp as all of the available spots are first come first serve! We understand this may place parents in a tricky situation if they are unable to register each child, but we must stick with this policy to keep registration fair for all. 

If my child is waitlisted, what is the likelihood they can move off the waitlist?

It is tough to gauge if your child will be accepted into camp even if they are on top of the waitlist. The waitlist typically moves most during the first 2 weeks of registration. The waitlist moving is driven by cancellations. Therefore, it is not possible to predict if your child will be admitted into camp if they are on the waitlist.

I am not receving emails from HHYC. What could be the issue?

Emails before registration are sent via Mailchimp. Please ensure you are signed up for HHYC Insider. Emails after registration are sent via the registration software. Please ensure you enter your email correctly during registration. Also, please check Promotions and Spam folders.

What is the recommended payment method?

If you pay by credit card or debit card, there will be a 1.8% fee. We are unable to accept Discover or American Express. If paying by bank account or e-check, there is no additional fee. Credit card and debit card payments process immediately, while payment by bank accounts will take 3-5 days to process. 

If you pay by bank account, Regpack may show registration as incomplete until the payment is processed. As long as you receive the HHYC 2023 Registration Confirmation email, your child’s spot in camp is confirmed.

What is purchase protection on Regpack? 

Purchase protection is not offered by HHYC. We are unable to offer a refund if accidentally purchased.

What is the Parent Portal and where can I find the password?

The parent portal is where you will find the physical form that you will have to get filled out and uploaded on Regpack. The password will be found in your registration confirmation email.

I have submitted all forms and information on Regpack, yet my profile shows 83% completion? 

That is completely fine, you have submitted everything on your end. The remaining 17% is for our registration team to go through your profile and make sure everything is submitted properly.